Continuous measurement for improving your automations
To improve your business, you need to be able to measure how your process automation is doing.
With GoAutomate, every process creates a visual trace that shows each task completed and each decision taken – plus detailed timings and other valuable information. It records which team members collaborated in the process, if and how a customer engaged, and what information was exchanged with the systems and applications involved in the process.
With every detail recorded, you can drill down into these traces to look for friction in customer journeys, excessive hand-over of work in your teams or delays processing specific tasks.
With the answers at your fingertips, it’s easy to cycle back and make the necessary adjustments and improvements.