Website Privacy and Cookies

WORKFLOW SCIENCE LIMITED

WEBSITE PRIVACY & COOKIES POLICY

1.                Introduction

1.1            Workflow Science Limited takes your privacy very seriously. We ask that you read this Privacy & Cookies policy (Policy) carefully as it contains important information about what to expect when we collect personal information about you and how we will use your personal data.

1.2            Workflow Science Limited is a company registered in England and Wales with Company Registration No. 04248591 and has its registered office at 29 Wood Street, Stratford upon Avon, Warwickshire CV37 6JG.

1.3            This Policy applies to information we collect about:

1.3.1            visitors to our website, located at www.workflow-science.com (the Site); and

1.3.2            people who register for our products and/or services on our Site.

2.                The information we collect about you

2.1            When you register for our products and/or services, subscribe to our newsletter, or make a general inquiry or other form of communication with us on our Site, we will collect some or all of the following information and personal information from you:

2.1.1            full name;

2.1.2            company name;

2.1.3            user name, password and other information you provide to assist us to identify you securely in the event you lose or forget your user name or your password;

2.1.4            postal address;

2.1.5            e-mail address;

2.1.6            telephone number;

2.1.7            payment information;

2.1.8            the IP address of your computer or device used to access our Site along with your computer or device type, operating system and browser type and language; and

2.1.9            any other information that you upload or enter into our Site in connection with your application to use the products and/or services or to support of any other communication with us.

2.2            We may obtain information about you from other sources (including without limitation credit reference agencies) which we will add to the information which we already hold about you. This information will be used solely for the purpose of providing you with the products and/or services that you have registered for on our Site.

3.                How we will use the information about you

3.1            We gather this information to enable us to process your application to use our products and/or services or to communicate with you in response to your requests or general instructions. If you agree, we may also contact you about (i) related products and services that we provide and (ii) other (third party) products and services that we think may be of interest to you. In each case, we will only do so if we have obtained your consent. If you have registered for one or more of our products and/or services, you may change your consent settings in the account section of the portal, otherwise you may change your consent settings by clicking this link: www.workflow-science.com/marketing-consent.

3.2            We may also use aggregate information and statistics for the purposes of monitoring Site usage in order to help us to develop our Site and our products and/or services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.

3.3            We work with third party service providers that provide hosting, maintenance, back-up, storage, virtual infrastructure, payment processing, credit checking, analysis and other services to us. These service providers may have access to or process your Information for the purpose of providing those services to us. Please be aware that you are providing your Information to these third parties acting on behalf of us.

3.4            We will not share any information received for any other purposes other than those set out in this Privacy & Cookies Policy.

4.                Cookies and other information-gathering technologies

4.1            Use of cookies

4.1.1            Our Site uses cookies. A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our Site. We use cookies on this Site to:

(a) keep track of your activity when registering for our products and/or services or when you communicate with us in any way through our Site;

(b) carry out research and statistical analysis to help improve our content, products and/or services and to help us better understand our visitor and/or customer requirements and interests; and

(c) make your online experience more efficient and enjoyable.

4.1.2            The information we obtain from our use of cookies will not contain your personal data.

4.2            Consent

4.2.1            In most cases we will need your consent in order to use cookies on this Site. The exception is where the cookie is essential in order for us to provide you with a service you have requested (e.g. to enable you to register for a product and/or service on our Site).

4.2.2            There is a notice on our Site home page which provides a link to this Policy. If you use this Site after this notice has been displayed to you, we will assume that you consent to our use of cookies for the purposes described in our Policy.

4.3            Third party cookies

Please note that third parties (including for example, advertising networks and providers of external services like web traffic analysis) may also use cookies over which we have no control. We consider it unlikely that any third party cookie should be able to access the Site, however we are unable to guarantee this to you

4.4            Further information about cookies

For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org.

4.5            Our cookies

A list of the main cookies we use on our Site and how we use them can be found below:

The table below is designed to provide more information about the main cookies we use and why:

Name of cookie

Owner

Purpose for the cookie

Expires

DYNSRV

Workflow Science

A load balancing cookie used by our servers. Its purpose is to improve the performance of our Site.

Session

_wfsCookieCompliance

Workflow Science

A cookie containing your consent or otherwise to the use of cookies on our Site.

After 14 days

_wfsAuthnz

Workflow Science

A session cookie used by our servers. Its purpose is to store authentication and authorization information in a cryptographic form so that you do not need to authenticate with our servers more than once per session.

Session

_wfsLoc

Workflow Science

A routing cookie used by our servers. Its purpose is to route your request to the right server for processing.

After 7 days

_wfsCono

Workflow Science

An identifier cookie used by our servers. Its purpose is to hold your company id to (in certain cases) improve the efficiency of handling your requests.

After 7 days

_wfsSequence

Workflow Science

A sequencing cookie used by our servers. Its purpose is to ensure that where you interact with us through sequences of web pages, the correct sequence is followed and should your browser accidentally close, you can continue where you left off.

After 7 days

_ga, _gat

Google Inc.

Google Analytics cookies used to gather anonymous information about how you use our site. We use this information to improve our site and make it easier to use. Information stored in the cookie comprises a random unique number or string of letters and numbers to identify your browser, the times and dates that you interacted with the site recently and the marketing materials or referring pages that led you to the site. No personal information or data is stored or tracked or linked to any other information we store about you. You can opt out of being tracked by Google Analytics using the Opt Out Browser Add-On from Google.

After 2 years (_ga) After 10 mins (_gat)

 

5.                How we protect your information

5.1            We have put in place the following security procedures and technical measures to safeguard your personal information:

5.1.1            we use industry standard Secure Sockets Layer (SSL) technology that encrypts and secures all information, including passwords and payment information, that you exchange with us; and

5.1.2            our servers are protected by firewalls and other industry-recognised security measures which protect your information from unauthorized access.

5.2            We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

6.                Access to your information

6.1            You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to privacy@workflow-science.com or a letter to the address set out at paragraph 1.2.

7.                Your consent

7.1            By submitting your personal information you consent to the use of that information as set out in this Policy.

8.                Changes to our Privacy & Cookies policy

8.1            We keep our Privacy & Cookies Policy under regular review. If we change our Privacy & Cookies Policy we will post the changes on this page, and place notices on other pages of the Site, so that you may be aware of the information we collect and how we use it at all times. This Policy was last updated on 25 September 2015.

9.                How to contact Workflow Science Limited

9.1            We welcome your views about our Privacy & Cookies policy. If you would like to contact us with any queries or comments please send an email to help@workflow-science.com or a letter to the address set out at paragraph 1.2.

10.              Links to other websites

10.1          Our Site contains links to other websites. This Policy applies only to this Site so when you access links to other websites you should read their own cookies and privacy policies.

 

© Workflow Science Limited September 2015